Let's talk about your company

Every engagement starts with a no-commitment discovery call. Tell me about your situation and let's explore whether the OEI is the right fit.

Quick info

Schedule a discovery call

30 minutes. No sales pitch. Just exploring whether we're a good fit.

Book on my Calendar

You'll choose your preferred time. I'm available 8 AM - 4 PM GMT-5, 7 days a week.



Discover your minimum engagement path

A quick assessment to identify your minimum engagement path. No need to register.

OEI Engagement Assessment

You'll find out what you need to act on now.

Email

fletcher@operationalentropy.com

Questions? Just shoot me an email. I respond within 24 hours.

What to expect

  • ✓ You'll tell me about your company and where you're feeling the friction
  • ✓ I'll ask questions about your operations and execution speed
  • ✓ We'll discuss whether a diagnosis makes sense for your situation
  • ✓ If we're a good fit, we'll talk about next steps and timeline

After you decide to proceed

The diagnosis begins once the agreement is signed and payment is complete. From there, the work follows a clear 5-7 day delivery window.

  1. Confirm access and schedule conversations. We arrange read-only access to the relevant operational systems and schedule the founder intake and team interviews. I'm happy to sign any required NDA; all information is handled as strictly confidential.
  2. Complete the diagnostic work. This includes a 60-90 minute founder intake, 30-45 minute interviews with 3-5 team members, and review of the operational materials needed to assess the business.
  3. Receive the diagnosis in 5-7 days. You receive the OEI diagnostic report, scores and radar chart, the key drivers of operational drag, practical recommendations, and a debrief conversation about the appropriate next step.

Or send me an email

If you'd rather give me context first, send an email to fletcher@operationalentropy.com with the following information:

Subject line: "OEI Inquiry - [Your Name]"

In your email, include:

  • • Name
  • • Email address
  • • Company name
  • • Your title
  • • Company size (10-25, 26-50, 51-100, 101-250, 251-500, 500+)
  • • What you're interested in: choose any that apply

    Core engagements
    4-Day Operational Entropy Diagnosis
    15-Day Audit
    30-Day Audit
    30-Day Sprint
    90-Day Reset
    One-Year Trend

    Focused operational investigations
    Founder Absence Simulation
    Institutional Memory Recovery Sprint
    Workflow Momentum Analysis
    Operational Stack Review
    Handoff Failure Analysis

    Add-on
    Entropy Compatible Hiring

    Not sure yet
    Took the quiz, let's discuss.
  • • Your specific situation: Tell me about where execution is slowing down or what brought you to the OEI
2. Open your email

First copy the template, then open your email app and paste it in. I'll follow up within 24 hours.

Quick questions

How long is a discovery call?

30 minutes. Sometimes it runs longer if the conversation is good, but I keep it contained to 30 unless you want to talk more.

Is there any cost for a discovery call?

Nope. Free, no-commitment conversation to explore whether the OEI is right for your situation.

How quickly can we start?

If you decide to move forward after a discovery call, we can start a diagnosis within 1-2 weeks. Depends on scheduling and any prep we need.

What timezone are you in?

Bogotá time. Discovery calls are available 8 AM - 4 PM GMT-5, Monday through Friday.

Can we do this remotely?

Yes. All discovery calls are via video. Most engagements are fully remote unless you prefer in-person (this would require travel fees).

What should I prepare for the discovery call?

Nothing special. Just be ready to talk about where execution is breaking down and what brought you to the OEI. That's it.

Common hesitations

Is this worth the investment?

If organizational entropy is costing you execution speed, it's expensive. An initial diagnosis (starting at $2,000) requires 4 days of founder time. If it reveals problems that are costing you $50K+ per year in lost velocity, it's definitely worth it. And you can do a diagnosis standalone. You'll know immediately if it's valuable.

How is this different from hiring a consultant or operations person?

This is diagnostic and surgical. We identify specific operational bottlenecks and fix them. An operations hire is ongoing: they're managing systems every day. This is a focused, scoped engagement with a clear endpoint. Sometimes you need both, but the OEI is specifically for "here's where we're broken, let's fix it."

What if nothing changes?

We include check-ins to verify that fixes held. If we recommend something and it doesn't work, we pivot. But we're not leaving you with a report, we're implementing structural changes and staying involved long enough to make sure they stick.

How do I know you can help us?

You don't until we talk. Have a discovery call. If I think we're a good fit, I'll say so. If I think you need something different, I'll tell you that too (I know about other programs and consultants who specialize in things that I don't) No pressure to hire if it's not right.

What if our situation is too complex?

Complexity is usually a symptom of entropy. Usually when things feel complex, it's because systems aren't clear or information isn't flowing right. That's exactly what the OEI is designed to untangle.

Let's talk

30 minutes. No commitment. Just exploring whether the OEI is right for your company.

Schedule a discovery call